Terms and conditions 

1.   You will need to register with UBCC company to purchase Products using the Website. You may register an account with this Website or purchase Products only if your membership has not previously been withdrawn or suspended by UBCC.

2.   You are responsible for maintaining the confidentiality of your account user name and password and for preventing unauthorized access to your profile. You agree to accept responsibility for all activities that occur under your account or password. Please take all necessary steps to ensure that the user name and password is kept confidential and secure. Please inform UBCC company immediately if you have any reason to believe that your user name and/or password has become known to anyone else, or are being, or are likely to be, used in an unauthorized manner.

3.   By entering the information, you warrant that the details you provide to UBCC are correct and complete and you agree that you will inform UBCC immediately of any changes to those details (e.g. change of email or postal address). You can access and update your details using the "My Account" area of the Website.

4.    You will not be charged by UBCC for registering an account, browsing through or posting content. You will however be responsible for paying the price of the products you purchase (including any tax on the purchase price and any import/export duties) and delivery costs.

1.     When you place an order for Products, UBCC collects certain personal and transactional information (e.g. name, address, email address). For details on how UBCC uses this information, please read UBCC’s Privacy Policy.

2.    You may pay for the Products which you order online by supplying your by paying cash on delivery. UBCC regrets that it cannot accept cheques, paper gift vouchers or similar modes of payment on Website.

3.      Some products are on pre-order. To pre-order these products simply add to bag and proceed with checkout. The release date is the scheduled date on which the product is available in our stores in Jordan. This date is provided by our suppliers and is subject to change without notice. The pre-orders are only eligible for collection in any of our stores in the Jordan, and cannot be shipped. Once you place the pre-order, your card will be charged and your product will be reserved as soon as we receive the stock, on or after the release date. You will receive an order confirmation by email right after you finish your transaction. As soon as your product is in your chosen collection store, you will receive a notification by email and SMS.

4.     UBCC accepts orders for Products subject to availability. If for any reason the Products you ordered are no longer available, UBCC will contact you using the contact details you supplied when placing your order and either:

                            i.           Offer you an alternative Product of equivalent quality and price if this is possible; or

                           ii.           Cancel the Product from your order and give you a full refund in respect of that Product.

                        iii.          If UBCC is unable to contact you or do not receive a response from you, UBCC will process any remaining Products on your order and refund you for the Products UBCC was unable to supply.

5.   Products are invoiced in JOD at the price prevailing at the time you place your order. Although UBCC tries to ensure that all prices on the Website are accurate, errors may occur. If UBCC discovers an error in the price of Products you have ordered, UBCC will contact you as soon as possible. You will have the option of either confirming your order at the correct price or cancelling it. If  UBCC is unable to contact you, UBCC will treat your order in respect of the incorrectly priced Product as cancelled.

6.   If you order products, you agree to pay the full amount payable for such Products as indicated during the order process, along with any shipping costs or other charges applicable to that order. 

7.      It is your responsibility to keep track of the status of your order. 

8.     Please note that UBCC cannot guarantee the security of data that you send to UBCC by email. Accordingly, please do not send UBCC payment information using email.

9.     Unless UBCC acts either fraudulently or negligently, UBCC will not be liable to you for any losses caused as a result of unauthorized access to the personal and transactional information you provide to UBCC when placing an order.

10.  UBCC bookstore holds the right to cancel any order fully or partially in case the order contains more than 2 pieces of the same item.

If you are under 18, you acknowledge and warrant that you have permission from your parent or guardian to use this Website and purchase any Products.

1.      Deliveries are made between Sunday and Thursday and will be undertaken by a third party appointed by UBCC for and on behalf of UBCC. UBCC makes every effort to dispatch Products on time. If the ordered Products are not delivered within the time period UBCC specified in the confirmation email, please contact UBCC’s Customer Services quoting the order reference contained in your order confirmation email.

2.  Delivery occurs when the ordered products are delivered to the delivery address you specified when placing your order. At this point, responsibility for loss, breakage and damage passes to you. Ownership of Products purchased passes to you when payment is received by UBCC in full. You will be asked to sign for acceptance of the Products which will note that the Products are correct and have been received in good condition.

3.     If you are not at the delivery address, UBCC will assume that any adults that are present at the delivery address are authorized by you to take delivery of the Products that you have ordered. If above criteria are not met or if there is no one at the delivery address, UBCC will not leave the Products at the delivery address. UBCC will contact you to arrange an alternative delivery time.

4.      Please note that the delivery people will only deliver the Products to your front door.

5.      UBCC does not deliver to any residence outside of Amman.

1.    UBCC tries to keep all information on this website up to date, but it may not be correct all of the time. You should independently check the information you use is correct and you use this Website at your own risk. If you find any incorrect information, you can notify UBCC by calling or emailing UBCC’s contact center.

2.    You must not conduct or promote any illegal activities while using this Website. This includes any activities that (in UBCCC’s opinion) breach copyright, infringe on privacy or infringe any third party rights as well as activities that are defamatory to third persons. To do so may lead to prosecution.

3.      You must not use this website to generate unsolicited emails, spam or promotional materials to other users.

4.   You must not do anything to cause damage to this website or other users of the website, including any technical damage to the other computers.

5.     You must not send any viruses or other material designed to adversely affect the operation of the Website, affect any other users of the website or affect any equipment or any data in the website.

6.     You must not attempt to gain access to the Website or the system that runs the Website. You must not interfere with the security of the Website, its services, system resources or network.

7.   You must not use the website in any manner that could damage, overburden or impair the website nor harvest or otherwise collect any information about the uses.

8.   You must not link to the website without seeking UBCC’s prior written consent. You must not frame the website on another website without seeking UBCC’s prior written consent.

9.     You must not charge third parties for accessing the content of the website, nor can you in any way commercialize its content.

10.   You must not change, edit, add to or produce summaries of its content anywhere else.

11.   You must not disclose your contact details including but not limited to phone numbers, addresses, or email addresses anywhere on the Website including the feedback area, discussion forum or through any e-mail feature of the Website intended to bypass use of the Website.

12.   It is illegal to place orders under a false name, with a fraudulently obtained credit card or without the consent of the cardholder.

1.     UBCC will not be responsible for any losses you suffer as a direct result of UBCC breaching these Terms even if those losses were reasonably foreseeable to both you and UBCC at the time the contract for the sale of Products by UBCC to you was formed (which is formed at the time that UBCC sends the confirmation email to you). UBCC will not be responsible to you or any third party for any business loss (including loss of revenue, profits, contracts, anticipated savings, wasted expenditure, data or goodwill) or any other loss or damage which does not result directly from UBCC’s actions or the actions of UBCC’s sub-contractors or agents, is consequential or was not reasonably foreseeable to both you and UBCC when the contract was formed.

2.   Without limiting the generality of the above, you acknowledge and agree that, to the extent permitted by law, neither UBCC, nor UBCC’s suppliers nor any of UBCC’s employees, agents or contractors will be liable for any misadventure, accident, injury, loss or claim suffered either directly or indirectly by any person:

3.    UBCC’s liability to you under these Terms will not exceed the total price charged for the Products purchased. Nothing in these Terms excludes UBCC’s liability to you for personal injury or death caused by UBCC’s negligence.

4.   UBCC will not be responsible to you for any delay or failure to comply with UBCC’s obligations under these Terms if the delay or failure arises from any cause beyond UBCC’s reasonable control.  

1.      If you are dissatisfied with the Website or any content or materials on it, your only remedy is to discontinue your use of it. Further, you agree that any unauthorized use of the Website and its services as a result of your negligent act or omission would result in irreparable injury to UBCC and UBCC will treat any such unauthorized use as subject to these Terms.

2.    UBCC take reasonable precautions to ensure the Website is safe to use, but UBCC do not warrant that this Website is virus free or free from anything else which may have a harmful effect on any technology. It is your responsibility to install suitable virus protection software on your computer. UBCC is not liable for any loss or damage caused by a virus or other material that may be harmful to your equipment or data because of your use of this Website or of UBCC’s services. This includes anything that happens when you download material or use a link on this Website.

3.      While UBCC takes reasonable measures to ensure the constant availability of the Website, UBCC do not warrant that this Website will always be available or that it will operate in an uninterrupted manner. Due to the nature of the internet, mobile connectivity and the operation of mobile applications, outages may occur. UBCC may need to restrict or suspend access to this Website from time to time to allow for repairs, maintenance or the introduction of new facilities or services.

4.     UBCC does not endorse any third party supplier or User Content on this Website. UBCC does not accept liability for any content posted on this Website by any third party or for the conduct of any third party. Although UBCC tries hard to enforce the terms relating to content, you may be exposed through the use of this Website to content or conduct that is in breach of UBCC’s rules as described in these Terms or may otherwise be offensive. You use this Website at your own risk in relation to such content.

5.   It is your responsibility to have suitable browser or third party software to view and transact on this Website. UBCC does not accept any responsibility for any loss of functionality that is dependent on the technology that you use.  

1.     This Website may contain links to other websites. UBCC make no representations or warranties as to the content, privacy practices and other practices of any websites operated by a third party and UBCC does not assume responsibility for the content or practices of such websites. You should check the terms and conditions and privacy policies for all third party websites you visit to understand their procedures.

2.      If you use any material, or visit any linked website, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive material. UBCC does not endorse and are not responsible for the use of, or the content of, any third party websites. UBCC is not responsible for anything that may happen when you use them.

1.      Without affecting any other rights and remedies UBCC may have, UBCC may suspend or terminate your account and use of this Website if:

2.      You can deregister your account and stop using this Website at any time. UBCC will keep your account and all your content in an inactive mode but it may not necessarily be deleted. If UBCC elects at UBCC’s discretion to permanently delete all your content after you have deregistered your account or for any other reason (including a period of inactivity on your part), it will not be able to be recovered or accessed again and UBCC will have no liability or responsibility for this.    

1.      Neither party will be liable to the other under these Terms or any other agreement between the parties, for any loss or damage which may be suffered by the other party due to any cause beyond the first party’s reasonable control including without limitation any act of God, exceptionally severe weather, failure of shortage of power supplies, flood, drought, lightning or fire, strike, lock-out, trade dispute or labor disturbance (other than those of the parties), the act or omission of government, highways authorities, other telecommunications operators or administrators or other competent authority, war, military operations, acts of terrorism or riot, royal demise etc.

1.      You undertake, represent and warrant that:

                             i.           If you are a corporate representative, you have authority to bind the corporate entity; and

                        ii.        You will comply with all applicable domestic and international laws and regulations regarding and relating to your use of the Website and the ordering of Products.

1.    To fulfill UBCC’s obligations to you under these Terms, UBCC may if wishes communicate with you by email and by posting notices on the Website. You agree to receive communications from UBCC electronically and that electronic communications will satisfy any legal requirement for communications which need to be in writing.

2.   UBCC may also send you promotional emails. If at any time, you decide that you do not wish to receive such promotional emails, you can opt out of receiving such emails by updating the relevant setting for your account or by calling or emailing UBCC’s contact center or by following the link (if any) at the end of any promotional email to unsubscribe.

1.    The Website content is protected by copyright, trade mark and other intellectual property rights. UBCC, or UBCC’s licensors (as appropriate), retain all rights in such content. You are only permitted to access and use this Website for personal purposes. You may not use the Website or any of its content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own website. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any content or software contained within the Website.

2.      UBCC and UBCC company as well as the UBCC and UBCC company Logos are trademarks of UBCC company.

3.      UBCC is not responsible for any error or inaccuracy in any advertising or sponsorship material on the Website.

1.    None of the provisions of these Terms will be deemed to constitute a partnership or agency between you and UBCC and you will have no authority to bind UBCC in any manner whatsoever.

2.     Except as explicitly stated otherwise, any notices to UBCC from you will be given by email to cs@ubcc-jordan.com with a physical copy sent to UBCC by mail or courier, such notice deemed given on confirmation of its receipt to you by UBCC by return email. Any notices to you from UBCC will be given by notices posted on the Website or by email to the email address you provide to UBCC during the registration process and will be deemed to be received by you 48 hours after any such email is sent. Alternatively, UBCC may give you notice by mail or prepaid shipping to the address provided to UBCC during the registration process. In such case, notice will be deemed given 7 days after the date of mailing.

3.     If any clause of these Terms is deemed invalid, void or for any reason unenforceable, such clause will be deemed severable and will not affect the validity and enforceability of the remaining clauses of these Terms.

4.     These Terms (as amended from time to time in accordance with its terms) sets out the entire understanding and agreement between you and UBCC with respect to the use of the Website.

5.   Any failure by UBCC to enforce any terms set out in these Terms or other policies with you is not a waiver of UBCC’s rights to enforce those terms.